Privacy Policy

Information we collect

FreshRoles collects the email address you provide, the companies and filters you choose, alert cadence settings, portal session data, and operational records needed to deliver alerts.

When you subscribe, payment details are handled by Stripe. FreshRoles stores Stripe customer, subscription, checkout, and billing identifiers, but does not store full card numbers or charge amounts — Stripe is the system of record for billing.

We also collect basic technical and operational data such as request logs, monitoring run telemetry, delivery status, and error records to keep the service reliable.

FreshRoles sets one first-party cookie: an HTTP-only portal session cookie (24-hour lifetime) after you sign in via a magic link. There are no advertising or third-party tracking cookies.

How we use information

We use account and subscription data to send job alerts, manage your subscriptions, process billing through Stripe, provide portal access, and support customer requests.

We use operational data to monitor reliability, prevent duplicate notifications, troubleshoot failures, and improve the service.

We do not sell customer contact information.

Public job data

FreshRoles monitors publicly available company career pages and job endpoints. Job titles, locations, IDs, posting URLs, and job availability signals may be stored and analyzed as part of the service.

FreshRoles is not affiliated with any monitored company unless explicitly stated.

Service providers

FreshRoles uses third-party providers to operate the service: Railway (hosting and database), Resend (email delivery), and Stripe (payment processing).

These providers may process data only as needed to provide their services to FreshRoles.

Retention and deletion

We keep subscription records for the life of your subscription. Operational records age out automatically: notification delivery logs after 180 days, processed alert queues and monitoring telemetry after 90 days, and expired sign-in tokens after 30 days.

You can cancel subscriptions through the customer portal. To request deletion or correction of account data, contact FreshRoles using the support address listed on this page.

Security

FreshRoles keeps production secrets in managed service environments, limits access to operational pages, and delegates payment card handling to Stripe.

No internet service can guarantee perfect security. If we discover a security issue affecting customer data, we will investigate and take appropriate action.

Changes

We may update this policy as the product, providers, or legal requirements change. The latest version will be posted on this page.